Thank you for visiting and shopping at Rice Man Online Website. Following are the terms and conditions that constitute our Shipping Policy.
Domestic or International Shipping Policy
Shipment processing time
All orders are processed within the same business day. Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by 1 day. Please
allow additional days in transit for delivery.
Shipping charges for your order will be calculated and displayed at checkout.
We offer 2-3 business days
Rice Man Online ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO
addresses. And All over the world.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Damages
BUT...
1- You can return us damaged glass items in Regular mail and we can replace them FREE and Ship them back to you FREE 2- You don't have to return them to us, just report to us what glass items are damaged on the way, we will replace them FREE on your next order.
Please save all packaging materials and damaged goods before filing a claim.
Thank You and Have a RICE Day!
If there will be a significant delay in the shipment of your
order, we will contact you via email or telephone.
We have a FREE SHIPPING option on orders $50 and over. Free Shipping delivery estimates 5-7 days
Shipment method Estimated delivery time Shipment cost is also displayed at checkout.
FedEx Overnight * 1-2 business days
* Overnight delivery is only available for orders with delivery addresses within the continental United
States.
Delivery delays can occasionally occur on shipment to P.O. boxes or APO/FPO addresses
Rice Man Online is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Rice Man Online is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.
For our customer's satisfaction if any of your glass items are damaged on the way and if you report us via email at "cs@ricemanoline.com" or text us at 1-843-695-Rice (7423) as soon as you received them or same day of delivery, we will replace them for you within two options.
