Shipment processing time

All orders are processed within the same business day. Orders are not shipped or delivered on
weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by 1 day. Please
allow additional days in transit for delivery.
If there will be a significant delay in the shipment of your
order, we will contact you via email or telephone.

We have a FREE SHIPPING option on orders $50 and over. Free Shipping delivery estimates 5-7 days

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost is also displayed at checkout.

We offer 2-3 business days

FedEx Overnight * 1-2 business days

* Overnight delivery is only available for orders with delivery addresses within the continental United
States.

Delivery delays can occasionally occur on shipment to P.O. boxes or APO/FPO addresses

Rice Man Online ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO
addresses. And All over the world.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your
tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Damages

BUT...

1- You can return us damaged glass items in Regular mail and we can replace them FREE and Ship them back to you FREE

2- You don't have to return them to us, just report to us what glass items are damaged on the way, we will replace them FREE on your next order.

Please save all packaging materials and damaged goods before filing a claim.

Thank You and Have a RICE Day!